Turn happy customers into trust that wins the next customer.
Prospects compare you before they ever contact you. Ghost Rank helps turn great customer experiences into the reputation that makes the next customer more likely to choose you.
Job Complete
Foundation Repair
Completed today
✓Text Message
Thanks for choosing us! Mind leaving a quick review?
Leave a Review →Your Business
4.8 ★
214 reviews
Mike T. · ★★★★★
Showed up on time, fair price. Would use again.
Dana R. · ★★★★★
Fast response and did great work.
Job Complete
Foundation Repair
Text Message
Thanks for choosing us! Mind leaving a quick review?
Your Business
4.8 ★
214 reviews
Your past customers are an untapped asset.
You’ve already done the work and served the customers. Ghost Rank helps reconnect with eligible past customers and gives them a simple path to share their experience.
Customer History
Job Completed- Sarah M.Completed
- Michael R.Completed
- Amanda K.Completed
- James P.Completed
- + more
Illustrative product demonstration. Fictional customers, not real reviews. A private rating comes first; 4–5 star responses are directed to a public review, lower ratings go to a private feedback form.
You may already have the customers. You just haven’t asked them.
Past Customers
500
Review Blitz
Customers Reached
340
Review Opportunities
210
New Reviews
68
Illustrative example. Not a Ghost Rank performance claim.
Then keep it growing.
The Review Blitz gives the business an initial push. The ongoing system keeps the process running afterward, for every customer that follows.
New Customer
Service Completed
Review Request
Rate Privately
New Customer
Service Completed
Review Request
Rate Privately
4–5 Star Rating
Public Review
Directed straight to your Google review page.
1–3 Star Rating
Private Feedback Form
Routed to the business directly, not posted publicly.
Customer 2
Customer 3
Customer 4
Repeats with every job the business completes.
A stronger reputation isn’t just nice to have. It’s often the deciding factor between you and the competitor a prospect is also considering.
65%
Most customers won't leave a review unless asked. A consistent ask turns silent satisfaction into visible proof.
94%
Nearly every customer is open to leaving a review. Most simply never get asked at the right moment.
This is consumer survey data, not a measured result from Ghost Rank review requests specifically.
Reviews don’t just build trust. They build visibility.
Your customers are creating the proof search engines and AI systems use, at every step of how a prospect actually decides.
Local Search
Business Appears
Reviews
97% of consumers read reviews for local businesses.
Rating + Volume + Recency
47% won't use a business with fewer than 20 reviews. 74% care about reviews written in the last three months.
Trust
Website
54% visit a business's website after reading positive reviews.
Call / Book / Inquire
Source: BrightLocal Local Consumer Review Survey, 2026. Consumer survey data, not a measured result from Ghost Rank specifically.
Google says more reviews and positive ratings can help a business’s local ranking.
Google states that local results are based mainly on relevance, distance, and prominence, and that prominence includes things like websites linking to the business, reviews, positive ratings, and other business information.
More consumers are also starting to ask AI tools for local recommendations. AI answer engines commonly draw on the same kind of evidence, business information, and reviews, when forming a recommendation. Ghost Rank does not guarantee rankings or AI recommendations.
Why It Matters
A prospect researching two similar businesses almost always picks the one that looks safer to trust.
Business A
3.9 ★
37 reviews
Last review: months ago
Business B
4.8 ★
214 reviews
Recent customer feedback
Illustrative example for comparison only. Not real businesses or Ghost Rank customers.
Proof compounds. It doesn’t stay flat.
A consistent ask, applied every time a job finishes, keeps adding to a business’s body of visible proof instead of leaving it wherever it happened to land.
Month 1
Reviews
Month 3
More Visible Proof
Month 6
Stronger Review Profile
Month 12
Larger Body Of Customer Proof
Conceptual illustration of compounding proof over time, not a projected review count.
What Consistent Review Requests Could Add Up To
Reputation Growth Calculator
Estimated potential
Potential new reviews per month
7.2
Potential new reviews per year
86.4
customers completed × % sent a request × estimated completion rate
Estimated potential. Actual results vary based on your business, market, lead quality, sales process, and other factors.
How Ghost Rank Does It
Starts with a Review Blitz
Reach out to eligible past customers first, instead of only starting from the next job forward.
Nothing to remember to ask
Every completed job automatically starts a request, so nothing gets left to memory.
Reaches customers where they'll respond
SMS and email requests, with a gentle follow-up for anyone who hasn't responded.
One tap to leave a review
A private rating comes first; 4-5 star responses go straight to your Google review form, with no searching required.
Keeps low ratings private
A 1-3 star rating routes to a private feedback form so the business can follow up directly, instead of landing on a public review.
Nothing to check manually
Know when a new review comes in and how your rating is trending, without checking yourself.
Builds signals search and AI systems use
Fresh reviews add to the public information Google and AI answer engines can draw on, alongside your website.
Review results vary by business. Ghost Rank does not guarantee search rankings.
Trust strengthens the next prospect journey.
Past + New Customers
Reviews
Stronger Reputation
More Trust
Stronger Conversion Environment
More Customers
More Review Opportunities
Past + New Customers
Reviews
Stronger Reputation
More Trust
Stronger Conversion Environment
More Customers
More Review Opportunities
Start with the customers you've already earned.
Then keep building with every new customer. Request a consultation and we'll look at your customer volume and current review rate.