GhostRank
Meet Ghost Agent

Your best leads still call.

Don’t watch a demo. Talk to it. See what happens when Ghost Agent answers the call.

Live Ghost Agent Number

(860) 329-4953

This is the real Ghost Agent. Call it and pretend you’re a customer.

Incoming Call

(860) 555-0182

New Caller

Answering…

Book AppointmentLive TransferRoute CallAnswer QuestionTake Message

Illustrative Product Interface

(860) 329-4953
Call Ghost Agent

The phone already rang.
The expensive part already happened.

You already paid for the marketing, earned the referral, built the reputation, and got discovered. Then the prospect called. That opportunity shouldn’t disappear because nobody was available to handle it.

Marketing

Search / Referral

Website

Customer Intent

Call

?????

Answering the call is only the first step.

Incoming Call

Answer

Understand

Qualify

Decide Next Action

Book

If the caller is ready and the calendar is available, move them toward an appointment.

Route

Understand why the person is calling and direct the conversation appropriately.

Live Transfer

When the right next step is a person, transfer the active call to the right team member.

Resolve

Handle appropriate common questions without unnecessarily interrupting the team.

Illustrative product interface.

The right call. To the right person.

Not every caller needs the same next step. Ghost Agent can understand the reason for the call and apply configured routing logic.

Incoming Call

Ghost Agent

What Do They Need?

New Lead

Qualify

BookLive Transfer

Existing Job

Operations

Billing

Office

Emergency / UrgentPriority Routing
General QuestionAnswer / Capture Details

Configured per business, not invented on its own.

Your business has rules. Ghost Agent can follow them.

Sometimes the best next step is a human.

Call Active

0:12

Customer

Qualified

Service

Location

Issue

Urgency

Next Action

Live Transfer

→ Dispatch / Sales

→ (860) XXX-XXXX

Illustrative product interface.

If they’re ready, move them forward.

When booking is the right next step, Ghost Agent can work with the business’s configured scheduling rules to move qualified callers toward an available appointment.

Finding open times…

Illustrative product interface.

Don’t just listen. Test it.

Pretend you’re a customer and see how the conversation responds.

Test 01

Service Question

Do you guys handle [service]?

Test 02

Random Question

What areas do you serve?

Test 03

Booking

Can I book something for tomorrow afternoon?

Test 04

Reschedule

Actually, can we do a different day?

Test 05

Ask For A Person

Can I speak with someone?

Test 06

Ask Something It Shouldn't Know

What's my account balance?

The Call Is Just One Entry Point

Your customers don’t all contact you the same way.

Written Inbound

SMSSarah Chen

Do you have anything tomorrow?

Website LeadMarcus Lee

New estimate request

Web ChatMorgan Blake

Can I get a quick quote?

EmailJordan Davis

Estimate Request

Instagram DMTaylor

Do you service my area?

Facebook DMChris

How soon could someone come out?

Ghost Agent

The System

Respond

Converse

Follow Up

Qualify

Book / Hand Off

One part of a bigger system.

01

Website

Keep it, improve it, or we'll build it.

02

Reviews

Turn customers into public proof.

03

Rank

Own your local search presence.

Website + Reviews + Rank

The recurring core product.

Ghost Agent

Optional Add-On

You Just Experienced This

Imagine this answering for your business.

Ghost Agent is an optional add-on to Ghost Rank's Website, Reviews, and Rank, ready when a customer reaches out.

Get Started